Delivery & Return

Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.



Delivery Options Overview

Blueflame offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

Product Selection and Adding to Cart
2. Payment and Delivery Information

3. Order Confirmation and Delivery Date

4. Cash on Delivery and Delivery


Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Blueflame online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation


Blue Flame Market - Pioneering Electronics and a Vision for the Future

Blue Flame Market is a pioneering electronics store established in 2014. This store closely follows the rapid developments in the world of electronics and continues its mission to offer the latest technology products. With a customer-centric approach, it consistently strives to provide high-quality products, excellent customer service, and unforgettable shopping experiences. Additionally, it is a Turkish-origin company that contributes to the Ugandan economy through production and brand value. It has 2 main branches and provides access and services to Uganda and its surroundings. The company's products are available in prestigious stores within the country and neighboring countries.

Blue Flame Market goes beyond being just a shopping destination; it offers an electronic lifestyle. Customer needs and desires take center stage, and by providing personalized solutions to each customer, it aims to ensure the best shopping experience. The company employs over 50 people and aims to deliver the best products to consumers in the best possible way. Embracing principles of quality, assurance, and environmental responsibility, Blue Flame Market invites you to explore the future of the technology world.